FAQs

When will I get my package?

Prints take 7-14 days to be processed.

I currently get my prints, printed at a local supplier. When you make an order I put the the order through to the supplier which takes 7-14 days to be processed.

Once packaged I ship it to you with a tracked and signed for delivery service and you will receive a tracking number in your email (It can sometimes hide in your spam folder).

Return Policy

I do not accept returns.

If your package is lost or damaged email loithebird.art@gmail.com

Do you do commissions?

I do! I have a form here that you can fill out. I will get back to you within 1-3 days.

How long does a commission take?

The usual estimated time frame is a minimum of 6-8 weeks from the enquiry to receiving you piece.

Although it is dependant on the painting request.

If you have a personal deadline you want this painting for enquire the minimum of 8-12 weeks before needed.

What delivery service do you use?

I ship with Royal Mail.

I use a tracked and signed for delivery service for prints, originals and stickers. This is to ensure a safer and quicker delivery process and make sure you get your package get to you